Privacy Policy

Effective Date: 2025-01-01
Last Updated: 2025-05-11

1. Introduction

Welcome to GuestBuddy AB (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and app (collectively referred to as the “Services”). We are committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR).

2. Company Information

• Company Name: GuestBuddy AB
• Company Number: 559527-5131
• Country of Registration: Sweden
• Contact Email: hello(@)guestbuddy.net

3. What Data We Collect

We may collect the following types of personal data:

a. Account Information

• Name
• Email address
• Password (hashed and encrypted)
• Profile photo (if uploaded)
• Company or organization (if applicable)

b. Usage and Analytics Data

• IP address
• Browser and device type
• Operating system
• Pages viewed, clicks, and navigation patterns
• Session duration and timestamps

c. Technical Information

• Cookies and similar tracking technologies
• App version, device ID, crash reports, and performance data

4. How and Why We Collect Data

We collect data through:

• Direct user input when creating or updating your account
• Your use of our Services (automatically collected)
• Cookies and similar technologies
• Third-party services like Google Analytics

We use your data:

• To provide and maintain the functionality of our app and website
• To personalize your experience
• To analyze user behavior and improve our app and website
• To communicate with you about support, updates, and important notices
• To comply with legal obligations

5. Legal Basis for Processing

We process your personal data under the following legal bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interest (e.g., improving services, analytics)

6. Use of Google Analytics

We use Google Analytics to collect information about how users interact with our Services. This includes details like pages visited, time spent on pages, and interactions. The data is anonymized and used solely to improve the user experience and performance.

You can opt out using the Google Analytics Opt-out Browser Add-on.

7. Cookies and Tracking Technologies

We use cookies to enhance your experience, analyze trends, and manage the website. You can control cookies through your browser settings.

8. Data Retention and Deletion

We retain your personal data only as long as necessary for:

• Providing the Services
• Meeting legal or contractual obligations
• Resolving disputes or enforcing agreements

When no longer needed, we securely delete or anonymize your data.

You can request deletion of your data at any time by emailing us at hello(@)guestbuddy.net. We will respond within 30 days in accordance with GDPR.

9. Your Rights Under GDPR

Under the GDPR, you have the following rights:

• Right to Access: Request access to the personal data we hold about you.
• Right to Rectification: Request corrections to inaccurate or incomplete data.
• Right to Erasure: Ask us to delete your personal data (“right to be forgotten”).
• Right to Restrict Processing: Limit how we process your personal data.
• Right to Data Portability: Receive your data in a structured, commonly used format.
• Right to Object: Object to how we use your data for certain purposes.
• Right to Withdraw Consent: You may withdraw your consent at any time.

To exercise any of these rights, please email hello(@)guestbuddy.net.

10. Data Sharing

We may share your data with:

• Trusted service providers (e.g., cloud storage, analytics, support platforms)
• Authorities if legally required
• Business successors in case of a merger, acquisition, or sale

We do not sell your personal data.

11. Data Transfers

If your data is transferred outside of the EU/EEA, we ensure adequate safeguards are in place (e.g., Standard Contractual Clauses) to comply with GDPR.

12. Security Measures

We apply industry-standard security measures (encryption, access controls, monitoring) to protect your data from unauthorized access or misuse.

13. Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect data from minors. If we learn that a child has provided personal data, we will take steps to delete it.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Last Updated” date. Continued use of the Services indicates your acceptance of the updated policy.

15. Contact Us

If you have any questions, concerns, or data-related requests, please contact:

GuestBuddy AB
Email: hello(@)guestbuddy.net
Country: Sweden