Find answers to common questions about GuestBuddy. Can't find what you're looking for? Contact our support team.
You can create a guest account directly in the GuestBuddy app. Download the app from the App Store or Google Play, open it, and tap 'Create Account' or 'Sign Up'. Follow the prompts to enter your email address, create a password, and complete your profile.
No, you don't need to create an account before downloading. You can download the GuestBuddy app first and create your account when you open it for the first time.
To create a guest account, you'll need to provide your email address and create a password. You can also add optional information like your name, phone number, and date of birth to enhance your experience.
You can download the GuestBuddy app from the App Store (iOS) or Google Play Store (Android). Search for 'GuestBuddy' and tap 'Install' or 'Get'. The app is free to download.
If you've forgotten your password, tap 'Forgot Password' on the login screen. Enter your email address, and we'll send you a link to reset your password. Check your email and follow the instructions.
Yes, you can change your email address in your account settings. Go to Profile > Settings > Account Information, and update your email address. You'll need to verify the new email address.
To update your profile, go to Profile in the app, tap 'Edit Profile', and make your changes. You can update your name, phone number, profile picture, and other information.
If you're having trouble accessing your account, try resetting your password. If that doesn't work, contact our support team through the app or email us at support@guestbuddy.net for assistance.
The GuestBuddy app uses your location to show you events happening nearby. Open the app and browse the 'Discover' or 'Events' section. You can filter events by date, type, or location.
Browse events in the app and find one you're interested in. Tap on the event, then tap 'Join Guest List' or 'RSVP'. Some events may require approval, while others allow instant access.
Yes! Many venues offer table and bottle service booking through GuestBuddy. Find an event or venue, tap 'Book Table' or 'Bottle Service', select your preferred date and time, and complete the booking.
When viewing an event, tap 'Buy Tickets' if tickets are available. Select the number of tickets you need, review your order, and complete the secure payment process. Your tickets will be saved in the app.
VIP and Season Cards give you exclusive access to events, discounts, and special offers. These cards are typically offered by venues or event organizers and can be purchased or earned through the app.
To create a business account, visit our Business Portal at portal.guestbuddy.net or contact our sales team. Business accounts require verification and setup, which our team will help you with.
You can book a demo by visiting our website and clicking 'Book Demo', or by contacting our sales team directly. We'll schedule a personalized demonstration to show you how GuestBuddy can help your venue.
GuestBuddy offers comprehensive event management tools including guest list management, table booking, ticket sales, real-time analytics, marketing tools, landing pages, and more. Visit our Features page to learn more.
Once you have a business account, you can create events, manage guest lists, track check-ins, sell tickets, book tables, and access analytics—all through the GuestBuddy Business Portal or mobile app.
GuestBuddy is available for iOS (iPhone and iPad) and Android devices. The app requires iOS 13.0 or later, or Android 7.0 (Nougat) or later.
Try these troubleshooting steps: 1) Close and restart the app, 2) Check your internet connection, 3) Update the app to the latest version, 4) Restart your device. If problems persist, contact support.
Yes, GuestBuddy requires an internet connection to browse events, join guest lists, purchase tickets, and sync your data. Some features may work offline, but full functionality requires connectivity.
If you encounter a bug or issue, please contact our support team through the app (Profile > Help & Support) or email us at support@guestbuddy.net. Please include details about the problem and your device information.
