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Ticket sales

Several ticket types on one event—each with its own price, image, limit, and sale window—plus door control, giveaways, and refunds from the same place.

GuestBuddy ticket sales placeholder — portal screenshot coming soon

Sell and manage tickets in the portal

Add ticket types with name, description, image, optional category (early bird, VIP), price or free, quantity, max per guest, optional service fee the venue keeps, sale start and stop, and whether guests can transfer. Ask one checkout question—multiple choice, free text, or both—required or optional. During and after the event: see stock left and how full a type is, read buyer answers, search holders, scan QR codes or check in manually, read the scan log, generate tickets for giveaways or payment recovery, export ticket data, and refund one sale, several, or every sale (choose whether the service fee is refunded; platform fees are not).

Several ticket types

Add, duplicate, or remove types on one event—each with its own price, image, limit, and sale window.

Sale windows & limits

Set how many are available, a maximum per guest, and when sales start and stop so capacity stays under control.

Free, paid & service fee

Mark a ticket free or set a price, and optionally add a service fee the buyer pays and the venue keeps.

Question at checkout

Ask one buyer question—multiple choice, free text, or both—so you learn something before the event.

GuestBuddy ticket sales placeholder — app screenshot coming soon

Tickets in the GuestBuddy app

Guests buy and hold tickets in the app. Generated giveaway or recovery tickets show up in their ticket list. Your team can work door check-in from the portal with the same live holder and scan data the app already uses—so sales, transfers, and entry stay on one record.

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Scan & check-in

Scan a ticket QR with the camera, check a guest in manually, or remove a check-in—and see who is already in.

Scan log

Read who was scanned, by whom, and when—so every entry has a paper trail.

Export ticket data

Export guest name, email, ticket, and question and answer when finance or partners need a clean snapshot.

Giveaways & recovery

Generate tickets for someone who already has an account—as a giveaway or to recover a payment—without leaving the event.

Refunds in place

Refund one purchase, several, or every sale from the same place tickets were sold. Refunded tickets are invalidated.

Frequently asked questions

Can I sell more than one ticket type on an event?

Yes. Add several types—each with name, description, image, optional category, price or free, quantity, max per guest, optional service fee, sale window, and transfer settings. You can duplicate a type or remove one when you save the event.

Can I ask buyers a question at checkout?

Yes. Each ticket type can include one question: multiple choice, free text, or both, and whether an answer is required. After sales start you can see answers, including how people split across multiple-choice options.

How does door check-in work for tickets?

Search ticket holders, scan a ticket QR with the camera, check someone in manually, or remove a check-in. The scan log shows who was scanned, by whom, and when.

Can I give away or recover tickets without a new purchase?

Yes. Generate tickets for someone who already has an account—as a giveaway or to recover a payment. Generated tickets appear in the guest’s tickets in the app.

How do refunds work?

Refund one purchase, several purchases, or every sale from the event. You can choose whether the service fee is refunded. Refunded tickets are invalidated. Platform fees are not refunded. Manually generated and transferred tickets are left out of a full refund.

Ready to get started?

Get started with GuestBuddy today and discover seamless event management with powerful, efficient tools.